Gumpster
04-24-2007, 12:46 PM
Match Conflict Process.
The way to process a complaint or rejecting results. When you go to confirm a result, then basically you unclick the "Confirm A Result" and then press confirm, it will automatically process it at a rejected result. If you have a match conflict, then you must first of all email your Head Divisional Admin (so for example) you email Gumpster at godsavegivers3@hotmail.com and you then also email the Senior Match Admin (which is Tibs) with the same email. You set your emails out appropiately containing this vital information:
Date: 23rd April 2007
Clans Involved: MODx & EV Omega
Time: 9pm
Server: 3
Reason: EV Omega used an illegal player that is not on their roster.
Then all you have to do is ellaborate on the situation, and the two admins will watch the demo, and come to a decision. One of the two admins (Head Divisional Admin) will reply in the email within 48 hours and tell you what is the outcome of the decision, and what will now happen after the match.
DO NOT at any time post a match conflict on the forums, we experienced this in Season 6 and it led to flame wars and arguments between the admins and players. If the admins concerned have not replied in the 48 hours do not be worried this may mean that they are asking other admins. Please email me with your match conflict (so i would advise keeping a copy of what you sent to the two Senior Admins) and i will get right on to it.
Please MAKE SURE you follow this.
The way to process a complaint or rejecting results. When you go to confirm a result, then basically you unclick the "Confirm A Result" and then press confirm, it will automatically process it at a rejected result. If you have a match conflict, then you must first of all email your Head Divisional Admin (so for example) you email Gumpster at godsavegivers3@hotmail.com and you then also email the Senior Match Admin (which is Tibs) with the same email. You set your emails out appropiately containing this vital information:
Date: 23rd April 2007
Clans Involved: MODx & EV Omega
Time: 9pm
Server: 3
Reason: EV Omega used an illegal player that is not on their roster.
Then all you have to do is ellaborate on the situation, and the two admins will watch the demo, and come to a decision. One of the two admins (Head Divisional Admin) will reply in the email within 48 hours and tell you what is the outcome of the decision, and what will now happen after the match.
DO NOT at any time post a match conflict on the forums, we experienced this in Season 6 and it led to flame wars and arguments between the admins and players. If the admins concerned have not replied in the 48 hours do not be worried this may mean that they are asking other admins. Please email me with your match conflict (so i would advise keeping a copy of what you sent to the two Senior Admins) and i will get right on to it.
Please MAKE SURE you follow this.